“Familiarity breeds complacency; complacency breeds negligence and something eventually slips through” Richard Quest – Sunrise Program 7 Network 20th May 2016 Recently, the shocking case emerged of Anne Marie Smith.  Disturbingly, she died from severe septic shock, multi-organ failure, severe pressure sores, malnutrition and issues connected with her cerebral palsy, after allegedly being stuck in … Continue reading Assumption is not Assurance