Hindsight 20/20 #3 – shareholders before customers – nothing can go wrong

During the Banking Royal Commission, we have heard evidence of appalling behaviour by Australia’s major banks and financial planners from the past decade, including alleged bribery, forged documents, repeated failure to verify customers’ living expenses before lending them money, and selling insurance to people who can’t afford it. In one example, ANZ admitted at the royal commission that […]

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Risk Tip # 10 – Post Event Analysis

Risk Tip # 10 – Post Event Analysis “We learn from history that we do not learn from history.”  Georg Wilhelm Friedrich Hegel No matter how well an organisation manages risk, there will still be occasions where incidents occur i.e. risks are realised.  In organisations without a well-structured risk management program, these events will likely […]

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